au Where possible the ATO will proactively consolidate the inactive low-balance accounts into active super funds onTwice a year, super funds must report and pay the following unclaimed super money to the ATO: Unclaimed super for a member 65 years or older, a non-member spouse or a deceased member; Unclaimed super. for an unclaimed money day being 30 June of any. There is over $20 billion worth of lost superannuation in Australia [1], as at 30 June 2019. If you are a beneficiary of a deceased estate. +61 3 9268 8332. make a payment arrangement for a debt that is less than $200,000. 1 billion from last financial year. 4 billion in lost super, while the ATO has $5. ATO – Unclaimed super and lost member reporting and payments due by 31 October 2023. au) Hello everyone,. And it’s an increase of $2. If there's been a change in the member’s ‘lost status’ account attribute, report that information by 30 April. provide additional information we require regarding an application you have made to us. 4. Over 65 years old: Funds transfer your super to the ATO if you're over 65, have had no contributions for 2 years and have been uncontactable for 5 years. If you're unable to check online for lost super, you can: phone the ATO’s automated super search line on 13 28 65, or; complete the PDF form Searching for lost and unclaimed super and post it to: Australian Taxation Office PO Box 3578 Albury NSW 2640. This document provides answers to the following common questions which were asked during the August 2019 Unclaimed money, lost member and inactive low-balance account reporting obligations webinar. Super funds currently hold $10. If you're not able to lodge online, use the Application for payment of ATO-held superannuation money (NAT 74880, PDF 261KB). 2 There are no paper forms to sign or mail in. Around $13. ATO information on guiding principles, legal terms, rules that apply to members, and efforts to contact members. Payment method for SuperStream. Your super fund will report you as a lost member if: nthey have not been able to contact you. No fee for tracking down your super & you can opt out at any time. The reply was: You are not eligible to withdraw ATO-held super. Report as inappropriate;A super provider determines their USM on the unclaimed money day, and reports and pays by the scheduled statement day. External Link. It is important to know: insurance attached to each account. From the top. I hit the withdraw button and the only eligibility question was, "do you have a terminal medical condition", I answered no. Fringe benefits tax returns. This includes the requirement for providers to report and pay in the approved form by the scheduled statement due dates as follows: for an unclaimed money day being 31 December of any year – 30 April of the following year. More details are available on the Australian Tax Office website. Also, he knows that Maree's estate will continue to receive income from the shares and rental property. All accounts held in eligible rollover funds (ERF) have now been transferred to the ATO and all ERF were wound up by 31 January 2022. We do have some different options for you to search for your lost super that you can check out. Unclaimed super is when your fund transfers lost super to us. In Cairns and surrounding regions, the ATO research shows 13,783 lost or unclaimed super. Use this checklist to review the health of your super in 5 easy steps. 4. 1 million members and $288 billion in member assets as at 31 March 2023. 4 billion were consolidated using ATO online via myGov. Lodge a private ruling or objection application. 4 billion in lost super. apply for it to be paid to you directly, if you have met all the eligibility requirements. Grant of probate. Open the myGov help. New ATO data released a month ago has found that Australians have an eye-watering $16 billion in lost or unclaimed superannuation —an increase of $2. make a payment arrangement for a debt that is less than $200,000. Finding lost or unclaimed superannuation is easy and can be done in a matter of minutes. 12 billion of lost super, with a further $3. looking for lost super in relation to a deceased estate. gov. 1 min read. 75 billion of unclaimed super. date of birth. Lost super is super money held by superannuation funds. Since 31 December 2007, the super guarantee charge (SGC) has been required to be paid before payments to ordinary unsecured creditors. they have not received any contributions or rollover amounts for you in the last five years 3. The 2 tables below show the total number of accounts and value of lost. Australian Tax Office, 27 February 2023, ATO Super data: lost, unclaimed, multiple accounts and consolidations, accessed 28 February 2023. More information: Information in other languages. Alternatively, if you are unable to access ATO online services, you can call the ATO’s lost super search line on. They try online to do that,again ATO was not able to rich. Lost super (fund-held) Lost super is money held by super funds where the member is either: uncontactable – the fund has lost contact with the member and the account hasn’t received a contribution or rollover for 12 months. On Monday, the ATO said this was an increase of $2. Today's Paper. What is considered as reasonable efforts to contact the member?ATO reveals top postcodes for lost super. One account that I know of for sure as the super fund sent him a letter stating that due to the account being inactive they were sending it to the ATO. If you're not to check virtual for lost super, thee can: phone the ATO’s automated super search line on 13 28 65, or; complete the PDF form Searching for lost and unclaimed great and post it to: Australian Taxes Your PO Box 3578 Albury NSW 2640Division 293 tax. 8:00 am to 6:00 pm. *As at 27 Feb 2023. 2Reuniting individuals with their lost and unclaimed super continues to be a priority for the ATO. How to claim your lost money. When and how you can transfer or roll over your super to another fund, and how to consolidate multiple super accounts. Super providers are required to report and pay super to the ATO once it reaches certain USM category requirements. This will allow you to:the period of time since the fund last had contact with the member, especially since the last time that beneficiary details were updated. date of birth. Finding lost or unclaimed superannuation is easy and can be done in a matter of minutes. 8 billion, according to fresh data released today by the Australian Taxation Office. Zach has Maree's financial records, but the information is incomplete. Best Super Fund Australia 2023; Lost super search line. For information about unclaimed super money, visit ato. Find your lost super Australians have billions of dollars in lost super with the Australian Taxation Office (ATO) and some of it could be yours. If your super is transferred to the ATO, you’ll be able to reclaim it from them. 8:00 am to 6:00 pm. ATO-held super is super money we hold for you. It also means that any insurance you may have attached. While lost uncontactable and lost inactive accounts are still held by superannuation funds managers, unclaimed super money (USM) and superannuation holding accounts (SHA. If a death benefit is paid to someone who is not a. If you have your tax file number on hand, you can ring the ATO’s lost super search line on 13 28 65 and they will be able to help you. The ATO will attempt to consolidate this super for members. This was made up of just over 6. Dial that optimal super funding Increasing your amazing offset Change super funds How much super accomplish thou require? Strengthening fantastic Self managed super funds (SMSFs) Get Superannuation. 1 billion from last financial year. The ATO is also proactively working to find people who are entitled to. While the funds are considered ‘lost’, the value of the superannuation account might decrease. I have $330k currently. A member is lost inactive under subregulation 1. It includes unclaimed superannuation money (USM) and money held in the Superannuation Holding Account (SHA). If you did an unclaimed money search and found some money, you should lodge a claim. Unclaimed super cash and Lose member reporting due. Unclaimed super money are amounts you are required to report and pay to the ATO under the Superannuation (Unclaimed Money and Lost Members) Act 1999 (SUMLMA). Use of this service is restricted to trustees of super funds and can be used for: beneficiaries (members) of the fund. search for your lost super. The Unclaimed superannuation money (USM) statement paper form is for super providers with reporting and payment obligations under the Superannuation (Unclaimed Money and Lost Members) Act 1999 (SUMLMA) and for funds reporting New Zealand sourced USM amounts. inactive low-balance accounts. You are required to assess the lost status of your members at least twice a year: on or after 31 December but before 30 April. There is over $20 billion worth of lost superannuation in Australia [1], as at 30 June 2019. You can use this application to transfer your ATO-held unclaimed super money (USM) to either your: KiwiSaver scheme provider, or. You should be able to see details of a newly opened account soon after it opens, provided the super fund has reported it to us. Transfer of ATO-held USM to a New Zealand financial institution. Searching for lost and unclaimed super WHEN COMPLETING THIS FORM You can complete this form electronically or with a pen. The ATO is urging super members to check for lost or unclaimed super, with one in four currently holding multiple super accounts. Alternatively, if you are unable to access ATO online services, you can call the ATO's lost super search line on 13 28 65. Adding to this, the recent reforms set out in the Treasury Laws Amendment (Protecting Your Superannuation Package) Act 2019 led to 537,000 inactive low-balance accounts being transferred to the ATO. “That’s a lot of money. From the top. If possible, try to resolve your complaint by discussing it with your employer before reporting them. You may apply to have your ATO-held USM transferred directly to your New Zealand financial institution if: you're 65 years or older, or; the amount is less than $200. If you don't have a myGov account, create one and link it to the ATO. Other fees and costs apply. There are lots of different super funds out there, and different types of accounts. There’s one postcode in Sydney where there’s more than $81 million in. Where ATO. It's important to provide the correct account details, as we may be unable to recover money paid to an. Lost super is when your fund has lost touch with you, or your account is inactive. The ATO is the government's principal revenue collection agency. Good luck. The ATO holds your money but it will only earn interest at a rate equivalent to the rate of inflation. auUnclaimed super money are amounts you are required to report and pay to the ATO under the Superannuation (Unclaimed Money and Lost Members) Act 1999 (SUMLMA). nthey have not received any contributions or rollover amounts for you in the last five. On 14 September 2023, the ATO updated the ‘Unclaimed super money and lost member reporting due’ webpage to remind entities that unclaimed superannuation and lost member reporting needs to be lodged by 31 October 2023. By using ATO online services, you can keep track of your super. apply for a franking credits refund. About $10. If we hold your super, you can consolidate or claim it from. Between 1 July 1963 and 30 June 1964, your preservation age is 59. If you’ve ever changed your name or job, the chances are that you may have some super that you’ve forgotten ever existed. unclaimed super and you want to apply for payment. gov. I contacted Australian Super Finder to help me with my lost super, as the task is obviously very daunting. Takes less than 5 minutes. About $10. Transfer of ATO-held USM to a New Zealand financial institution. The ‘unclaimed money’ which ASIC administers is money in bank accounts and life insurance policies which has not been touched or claimed for a certain amount of time. This will help you identify the deceased person's assets and income streams. There's around $16 billion in lost and unclaimed super across Australia 1. Then the ATO does what it can to reunite lost or unclaimed super accounts with their owners. It's important to provide the correct account details, as we may be unable to recover money paid to an incorrect account. To help compare options and choose a super fund that meets your needs you can:Finding lost or unclaimed superannuation is easy and can be done in a matter of minutes. ATO-held super is super money we hold for you but which should be in your retirement savings. If your West State Super account is transferred to the ATO, your account will be closed and you won't be able to open another one, even if you start working in the WA public sector again. 6 billion on hand. Alternatively, if you are unable to access ATO online services, you can call the ATO’s lost super search line on 13 28 65. Monday to Friday. Download this form – Application for payment of ATO-held superannuation money (NAT 74880, PDF 261KB) This link will. The pool of lost or unclaimed superannuation now exceeds $20. This service also allows you to find lost super held by your super funds or lost or unclaimed super held by the ATO. I did had an account with Hesta super fund withs I found it was closed 4/10/2017 and money transferred to ATO. If you think you have lost super and can't see it on ATO online, we may not have all your details. This form may take some time for us to process. Interest is paid on unclaimed money, calculated from 1 July 2013. Zahid, CPA. . 1 day ago · Overall estimates put together by Industry Super Australia back in 2020-21 and seemingly matching the ATO’s figures show that each year, 2. 6 billion in super, an. A few weeks after Maree's death, a letter from the ATO arrives at her address. If there's been a change in the. We aim to make it easy for you to search for lost or forgotten super and combine it¹ into one account through QSuper Member Online. To find lost or unclaimed super, create a myGov account and link to the ATO. Link it to the ATO. 2. small lost member accounts and inactive accounts of unidentifiable members. 3 million lost and ATO-held super accounts with a total value of almost $18 billion. a lost member whose account balance is less than $6,000. Either way, the payment is still considered a DASP and is subject to the relevant DASP tax rate. Find lost super. On this page:Lost super accounts with balances of $4000 or less will be handed over to the ATO on December 31. 1 Source: ATO Lost and unclaimed super as at 30 June 2020. visa holder status (if applicable)Lost super and consolidation. Alternatively, you can call the ATO on 13 28 65 or complete a paper form on their website to access your lost or unclaimed super. You can manage your super through myGov by registering for the ATO's online service. On this page. About $10. Where is the lost and unclaimed super in Australia? ATO data shows that New South Wales tops the nation in unclaimed and lost amounts at over $3 billion, and six of the top 10 postcodes. Unclaimed super money are amounts you are required to report and pay to the ATO under the Superannuation (Unclaimed Money and Lost Members) Act 1999 (SUMLMA). your employer's details – including their Australian business number (ABN). If the employer is still around, you may be able to get in. Australian Taxation Office canberra July 2013 JS 27623 OUR COMMITMENT TO YOUInformation you need to report. Lost super is super money held by superannuation funds. This reporting includes accounts that are open, active, inactive, lost, in pension phase, as well as those closed to contributions or rollovers. A super provider determines their USM on the unclaimed money day, and reports and pays by the scheduled statement day. The SG rate increased to 11% on 1 July 2023. there's $2. Account – 12178-1. Hi @rkramers,. The ATO maintains a register of reported lost members but the super fund still holds your money. A super provider determines their USM on the unclaimed money day, and reports and pays by the scheduled statement day. We'll search the ATO and other super funds to find all of your super accounts, including any unclaimed super. An inactive account refers to a balance lower than $6,000 and no contributions made to the super fund in 16 months - whether by an employer or yourself. The Australian Taxation Office (ATO) provides you with a nine-digit number that identifies you for tax and superannuation purposes. 6 billion in super, an increase of $1. You can find and manage your super using ATO online services through myGov. You can do a search by filling out our lost and unclaimed super form which includes a section for previous name details, or contact our automated lost super search line. If you have your tax file number (TFN) there's a very high likelihood we'll be able to locate your super accounts. If you’ve recently opened a new. tax file number (TFN) name. apply for a franking credits refund. Go to the myGov website, log in or create an account, link your myGov account to the ATO and then select super. Monday to Friday. This will allows you to see details of all your super accounts, including any you’ve lost or forgotten about and find any ATO-held super – this is held on your behalf when you super fund, your employer or the government can’t find an account to deposit your super into. Australian Taxation Office - Search for lost superannuation by registering for the Australian Taxation Office's online services via myGov. How to save for retirement via superannuation, your entitlements and obligations, when you can withdraw your super. About $10. More than $11 billion sits with the Australian Taxation Office (ATO) in unclaimed super. This can happen when people change address or go overseas and forget to update their details with a financial institution or company. Ancillary fund returns. They report the net unclaimed money amount as a tax-free component, as the appropriate tax has already been withheld and remitted to the ATO for the benefit. au)) to be filled and sent to Australian Taxation Office PO Box 3578 ALBURY NSW 2640. This protocol document provides guidance to superannuation (super) providers in meeting their obligations under the Superannuation. The law. Unclaimed super money statementHow to complete the Unclaimed superannuation money form (NAT 71864) for super funds. Therefore you will need to claim your super through the ATO website. inactive – an account hasn’t received a contribution or rollover in 5 years. If you suspect misuse of your TFN, phone our Client identity support centre on 1800 467 033 between 8:00 am and 6:00 pm, Monday to Friday. New Zealand financial institution (if you're 65 years or older or the amount is less than $200). Unclaimed super. 13 10 20. Last modified: 02 Mar 2022 QC 24734 FooterThe ATO holds lost super and can help you claim it back. unclaimed super of members aged 65 years or older, non-member spouses and deceased members. Generally speaking, super money can be transferred to the ATO from providers if it is unclaimed super for members aged 65 years or older, non-member spouses and deceased members, small lost member. driver's licence, passport) proof of your authority to claim the benefit (e. your total super balance, which is relevant to how some key superannuation rules apply to you. Find out which suburbs. Unclaimed super is transferred to the ATO when it meets certain criteria, such as being from an inactive, low-balance account. All your super accounts including lost and ATO held super are displayed on ATO online services. 2. You can ask your preferred super fund to find lost super and ask them to. For the purposes of this document an unclaimed member account in a fund is taken to be an unclaimed member account if on the unclaimed money day: Member aged 65 or olderSuper becomes ‘lost super’ when it is still held by the fund but the member is uncontactable or the account is inactive. 1 billion since last financial year,” Rosenzweig said at the Conference of Major. Unclaimed super; Questions and answers. tax file number (TFN) name. sign in to myGov External Link; select Australian Taxation Office; select Super, then Fund. Generally, super will be transferred to us from providers in these cases: unclaimed super of members 65 years or older, non-member spouses and deceased members; super of former temporary residents who have left Australia for 6 months or. Rolling your super into one fund Moving your. BSB – 092-009. You can apply for a DASP via either: the DASP online application system. The impact of that lost super compounds by the time they retire. Only phone these numbers if we contact you by phone, SMS or letter. ATO-held super is super money we hold for you. Finance Your Super AUSfund beats the ATO in uniting lost funds with workers and paying bigger interest. The Government is about to take control of 100,000 unclaimed super accounts. Lost member reporting. You can view details of your super accounts including: super accounts you may have lost track of and any ATO-held super. Deceased members: If the. Six months after the money has been transferred to the ATO the member contacts the fund claiming financial hardship. gov. On Monday, the ATO said this was an increase of $2. You will need to provide information such as your personal details, contact details. The Government is about to take control of 100,000 unclaimed super accounts. Generally, super money will be transferred to the ATO from super providers for any of the following: unclaimed super for members. You can use your myGov account to search for your lost or unclaimed super, available at my. Also, he knows that Maree's estate will continue to receive income from the shares and rental property. How to do a budget Plan and manage your money. It's easy for AustralianSuper members to search for any lost super you may have with other super funds or the ATO. A lot of people have super that they’ve lost track of over the years. A few weeks after Maree's death, a letter from the ATO arrives at her address. To search, you'll need to log in to your account. Lost super search line. by phoning our lost super search line. 2. Application for payment of ATO-held superannuation moneyHow to apply for super held by the ATO online or by using the paper application form (NAT 74880). Generally, USM must be reported and paid to us from super providers once it meets a certain category of USM for any of the following: unclaimed super for members. Lodge claim (s) with the fund (s). If you haven’t created a myGov account yet, the ATO provides step-by-step instructions on how to create your account. You can also contact the ATO on 13 10 20. 1 billion. If you have more than one super fund, there’s a chance some could be yours. We will be in contact within 1-2 business days to deliver the results. 4 billion in lost super. If there's been a change in the member’s ‘lost status’ account attribute, report that information by 30 April. Find our most popular forms and instructions listed below or use search and then refine your results using the filters. For more information see Searching for lost super. The figures show that super funds are holding $14. What to do when someone dies, getting authority to deal with the ATO, lodging a final tax return, and trust tax returns. You can view details of your super accounts including: super accounts you may have lost track of and any ATO-held super. To transfer your super back to a super fund, phone our superannuation enquiries line on 13 10 20. The ATO may hold unclaimed money for: a member 65 years or older a non-member spouse a deceased member former temporary residents lost accounts with balances of less than $6,000 lost accounts that have been inactive for five. Either way, the payment is still considered a DASP and is subject to the relevant DASP tax rate. Mortgage . date of birth. Searching for lost and unclaimed super WHEN COMPLETING THIS FORM You can complete this form electronically or with a pen. Also a management fee is often deducted. unclaimed super of members aged 65 years or older, non-member spouses and deceased members. QC 23846. Six months after the money has been transferred to the ATO the member contacts the fund claiming financial hardship. Save for an emergency fund Be prepared for life’s surprises. Even if your name changes, your TFN won't, so any super you've had in the past will still be associated to your TFN after a name change. Mortgage . Lost members register – protocol. Be prepared to provide the following information upon request: your personal details. The ATO reported that at 30 June 2017, there was a total of over 6. Follow the prompts on check if the ATO is holding any super for you. ato. Amputee missed out on disability. A 65% tax will be deducted when you claim your superannuation. We pay it and any interest owing from ATO-held super without tax as it has been reported as unclaimed tax-free. In 2018, the Productivity Commission found that an increase in fees of just 0. a paper form. You can then find and consolidate your super. 4. au, which includes a completed ATO form, but we are yet to receive a response. Six months after the money has been transferred to the ATO the member contacts the fund claiming financial hardship. As at 30 June 2022, total lost (fund-held) and ATO-held superannuation was $16 billion for almost 6. Find out when you can access your super. 4 billion in lost super while the ATO holds about $5. visa holder status (if applicable)If you have ever changed your name, address, job or lived overseas, you may have unintentionally lost track of some of your super. Superannuation Industry (Supervision) Regulations 1994 (SIS Regulations). Our team will use the ATO portal to complete your free lost superannuation search for you. I have recently stopped paying into my Australian super fund. ) Application for payment of ATO-held superannuation money How to apply for super held by the ATO online or by using the paper application form (NAT 74880). An Unclaimed superannuation money non-lodgment advice cannot be used to report former temporary residents in response to a notification from us. The ATO says you become a “lost member” and your super becomes “lost” if you are: uncontactable – the fund has lost contact with you and your account hasn’t received. 1 billion since last financial year,” Rosenzweig said at the Conference of Major. Your employer must pay a percentage of your earnings into your super account, and your super fund invests the money until you retire. 12 billion of lost super, with a further $3. The latest figures from the Australian Taxation Office reveal there is $13. 2. Superannuation Industry (Supervision) Regulations 1994 (SIS Regulations). au form you can print and mail in asking for the ATO to search for any lost or unclaimed super. Home. Lodge super guarantee charge statement. The following are the unclaimed monies that we may hold on your behalf: unclaimed super money for a member 65 years old or olderWe would like to show you a description here but the site won’t allow us. This is because West State Super is now a closed scheme. Subscribe Log In. I have a friend who is over 65 years old and currently residing overseas. inactive low-balance accounts. If you’ve lost super, it generally means that your member account has been inactive. Finding lost or unclaimed superannuation is easy and can be done in a matter of minutes. Keeping track of your super; ATO-held-super; Online services for Individuals and sole traders; Instructions for nominating a superannuation fund or retirement savings account to receive the super entitlements we hold for you, including unclaimed super. The terms and conditions of Australian Super Finder I authorise the designated registered tax agent to act as my tax agent solely for the purpose of searching for my superannuation records. on or after 30 June but before 31 October. +61 3 9268 8332. You wouldn’t walk past thousands of dollars, but billions are left unclaimed every year. ATO information on guiding principles, legal terms, rules that apply to members, and efforts to contact members. Log on to ATO online services through myGov External Link. There may be others sitting as unclaimed as he had quite a few super accounts that he did not consolidate. This includes amounts paid on your behalf by: employers. Superannuation and relationship breakdown. Six months after the money has been transferred to the ATO the member contacts the fund claiming financial hardship. Super is your savings for retirement. The 2 tables below show the total number of accounts and. 1. The account has been reported correctly and there is no valid reason for the money to be returned. Superannuation funds currently hold $10. For more information, see Searching for lost super. executor or administrator's letter of appointment) Once you. 13 11 42 (lodgment issues) Phone 13 72 86 and select Fast Key Code 1 3 3. Type "super clearing house" in the search box (up the top) and all the queries concerning employees not receiving their super will come up - it appears to be quite a frequent problem since last November. inactive low-balance accounts. All accounts held in eligible rollover funds (ERF) have now been transferred to the ATO and all ERF were wound up by 31 January 2022. Lost super is when your fund has lost touch with you, or your account is inactive. The ATO also has a lost super search line that you can call, which is 13 28 65. Or people may be unaware there is money. If an inactive account falls below $6,000, they’re deemed ‘unclaimed’ and transferred to the ATO until claimed by. You will have to complete a web-based form around the ATO website. tax file number (TFN) name. visa holder status (if applicable) ATO-held super includes amounts paid by employers, super funds and the government. Lost super (fund-held) Lost super is money held by super funds where the member is either: uncontactable – the fund has lost contact with the member and the account hasn’t received a contribution or rollover for 12 months. 13 11 42 (debt issues) Phone 13 72 86 and select Fast Key Code 1 2 2. We will not return documents that you mail to us. Claiming your super is free. Unclaimed superannuation money (USM) statement (NAT 71864, PDF, 353KB) Lost super means you had money with a super fund and they haven't been able to contact you or your account is inactive, so they've had to send your super to the ATO. Information in other languages. You can do this by logging into your MyGov account and using ATO Online Services. Step 4: Report unpaid super. If you are eligible to apply for ATO-held super but can't apply via our online services, complete the paper application and return it to us. What you can do if you think your employer hasn't paid your. To comply with the SuperStream payment standards you must make payment by electronic transfer to our SuperStream bank account: The details are: Bank – Reserve Bank of Australia. Previous ATO figures shared with ABC News show that last financial. The SuperMatch service enables super fund trustees (excluding self-managed super funds) to obtain details of active super fund accounts including lost accounts or any ATO-held super for an individual. To find out if you have unclaimed super, you can: Information you need to report. Upon receipt of an application by a person the lost member account belongs to, or on the ATO’s own initiative, we must pay the money to: a complying super fund the member (if a condition of release is met) the beneficiaries or the legal personal representative (in the event of their death). tax file number (TFN) name. – for both super fund and ATO-held super. Lost super search line. search for your lost super. date of birth. It's easy to find your lost super online through the ATO: Log in or create an account. See data about the total number of lost and ATO-held super accounts for the last 4 financial years. 06 (1) (b) of the RSAR when: the provider has not received any contributions or rollover amounts for that person within the past five years. Payment support (call-back line) – if we reach out to you to offer help, you can phone us back on this number. Adding to this, the recent reforms set out in the Treasury Laws Amendment (Protecting Your Superannuation Package) Act 2019 led to 537,000 inactive low-balance accounts being transferred to the ATO.